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Malta Visa is a travel visa and document acquisition service.

Here are the privacy policies that Malta Visa abides by. Our sole motive is to take care of customers and provide excellent services on our platform. We have constituted this privacy policy to the best of our knowledge. Please go through it in case of any confusion. However, feel free to contact us if any issue arises pertaining to visa services. We assure you fair and timely resolution.

As part of this commitment, we recognize that it is our responsibility to protect your privacy. Therefore, we have compiled this Privacy Policy to be transparent about the Personally Identifiable Information (PII) that is being used by users online.

The Privacy Policy at Malta Visa has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. To understand how we collect, use, handle, or protect your PII in accordance with our website, please read this policy carefully.

Privacy Policy:

  • The Cookie and Privacy Policy below explains how Malta Visa collects and uses information that you provide as an end-user while using services on our website. We respect your privacy and understand your concerns regarding how your personal data is used.
  • We assure you of our commitment to protecting the integrity and confidentiality of your personal information.

What Information Do We Collect?

  • We collect information that is required to provide you with the requested service, through both active and passive methods.

Active Information:

This includes your name, contact details, and email address when you subscribe to updates, submit inquiries, or provide feedback on our services.

Whenever we handle visa, passport, or document legalization services, we may collect:

  • Passport details
  • Nationality details
  • Work, family, or educational background
  • Any other data required by issuing authorities such as consulates, visa centers, or passport offices

Passive Information:

This includes information that your system automatically sends while browsing our website, such as:

  • Site usage information
  • Customer and site feedback

Cookies

  • Cookies are small pieces of data stored in your browser when you visit a website. They help websites remember user activity and preferences.
  • Each time you revisit the website, cookies allow the server to recognize your previous interactions.

How Malta Visa Uses Cookies

  • Just like other websites, we use cookies on our website. The primary motive of using cookies is to improve your browsing experience. Cookies enable us to constantly redefine what you see from what we learnt by the cookies created during your visits to our website. It also helps us to analyze the maximum visited/used areas of our website.

Why We Collect Information and How We Use It

The information you provide is used for the following purposes:

  • To facilitate the services requested by you (visa, passport, or legalization processing)
  • To inform you about application status, visa updates, or service-related notifications
  • To improve and develop our services and marketing strategies
  • To process your application efficiently with your consent

Who We Share Your Information With and Why

Your personal information may be shared with third parties only when necessary, including:

  • Consulates or visa processing centers
  • Courier and logistics companies
  • Legalization offices, solicitors, or documentation partners
  • Service providers assisting in visa processing

We may also share information:

  • With public authorities if required by law (e.g., national security or legal obligations)
  • With authorized persons handling your application on your behalf

In case of business transfer or restructuring, your data may be shared as part of that process.

Note: We do not sell your personal information to the third parties. In addition to that, we do not share information with any third party, except as otherwise set forth in this policy.

How We Protect Your Information

We are committed to protect the integrity of your personal information. To fulfill this commitment, following are the measures employed by Malta Visa Appointment:

  • Staff training on data security practices
  • Secure handling of physical and digital records
  • Use of reliable security systems to protect against unauthorized access

This Privacy Policy may be updated from time to time without prior notice. Changes will be published on this page.

Limitation of Liability

Malta Visa shall not be held liable for any damages, including but not limited to indirect, incidental, or consequential damages arising from:

  • Use of this website
  • Errors, interruptions, or delays
  • System failures, viruses, or data loss

Indemnification

You agree to indemnify and hold Malta Visa harmless from any claims, losses, or damages arising from misuse of the website or its services.

Disclaimer

Malta Visa does not guarantee the accuracy or completeness of the information provided on the website. Any reliance on such information is at your own risk.

We reserve the right to correct errors, update content, or modify services at any time without prior notice.

Malta Visa is an independent visa assistance service provider and is not affiliated with any government or official authority.